Global X Lanes SMS Terms & Conditions

At Global X Lanes, we value your privacy and are committed to protecting your personal information. By opting in to receive SMS communications from us, you agree to the following Terms & Conditions regarding the collection, use, and protection of your information.

Information We Collect

When you subscribe to our SMS messaging service, we may collect the following information:

• Full Name

• Email Address

• Mailing Address (if applicable)

• Mobile Phone Number

This information may be collected through our website contact forms, quote request forms, customer service interactions, email communications, or other authorized business channels.

How We Use Your Information

We use your information solely to send SMS messages related to our transportation and logistics services, including:

• Shipment and delivery updates

• Freight pickup and scheduling notifications

• Appointment reminders

• Customer support communications

• Service alerts and account notifications

• Promotional offers and company updates (only if you have opted in)

We will never use your information for purposes outside those described above without your consent.

Data Security

Global X Lanes implements appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Data Retention

We retain your information only while you remain subscribed to our SMS messaging service or as required by applicable law.

You may request that your information be deleted at any time by contacting us using the information provided below.

Message Frequency

Message frequency varies depending on your interaction with our services.

Recurring messages may be sent based on shipment activity, customer support requests, account updates, or marketing preferences.

Message & Data Rates

Message and data rates may apply.

Your wireless carrier may charge fees for sending or receiving SMS messages, depending on your mobile plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

or

UNSUBSCRIBE

After opting out, you will receive one final confirmation message. Your mobile number will be removed from our SMS list within 24 hours.

Help & Support

For assistance, reply HELP to any SMS message or contact us:

Global X Lanes

1050 SW 6th Ave
Ste 1100-5111
Portland OR 97204

Phone: 800-659-1766

Email: 

Privacy Commitment

Global X Lanes respects your privacy.

• We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

• Your mobile phone number and SMS consent will never be shared with third parties for marketing purposes.

• We implement strict internal controls to protect customer information from unauthorized access or disclosure.

By opting into our SMS messaging service, you acknowledge that you have read and agree to these SMS Terms & Conditions.