Privacy Policy

Effective Date: 25-6-2026

Website: 

Company: Global X Lanes (hereinafter referred to as “Global X Lanes,” “we,” “our,” or “us”)

At Global X Lanes, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our transportation and logistics services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information
  • Full Name

  • Company Name

  • Email Address

  • Phone Number

  • Billing Information

  • Shipping Information

  • Pickup and Delivery Addresses

  • Any information you voluntarily provide through our contact forms or customer support.

Non-Personal Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Website Usage Statistics

  • Cookies and Analytics Data


2. How We Use Your Information

We use the information we collect to:

  • Provide transportation and logistics services

  • Schedule freight pickups and deliveries

  • Process service requests

  • Communicate shipment updates

  • Respond to customer inquiries

  • Improve our website and customer experience

  • Maintain security and prevent fraud

  • Comply with applicable legal requirements


3. SMS Communications

If you voluntarily provide your mobile phone number and opt in to receive SMS communications, you consent to receive text messages from Global X Lanes.

These messages may include:

  • Shipment Status Updates

  • Pickup & Delivery Notifications

  • Appointment Reminders

  • Customer Support Responses

  • Service Alerts

  • Promotional Offers (only if you have opted in)

Message frequency varies based on your interaction with our services.

Message and data rates may apply according to your wireless carrier.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact our customer support.


4. How We Protect Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards include:

  • Secure servers

  • Encrypted communications where applicable

  • Access controls

  • Internal data protection policies

  • Regular security monitoring

Only authorized personnel have access to customer information necessary to perform their job responsibilities.


5. Information Sharing

We respect your privacy.

We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes under any circumstances.

Your mobile phone number and SMS consent information will never be shared, sold, rented, or transferred to any third party for marketing purposes.


6. No Data Transfer to External Organizations

Global X Lanes does not share, sell, transfer, disclose, or distribute your personal information to external organizations or third parties for marketing purposes.

Even with customer consent, we do not transfer consumer information to outside organizations for promotional use.

Information may only be disclosed when required by applicable law or legal process.


7. Internal Data Protection

We maintain strict internal privacy controls designed to protect customer information.

These measures include:

  • Employee access restrictions

  • Secure information handling procedures

  • Confidentiality requirements

  • Ongoing monitoring to prevent unauthorized access or disclosure

Your information is only accessible by authorized personnel who require it to perform business operations.


8. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor traffic

  • Enhance user experience

  • Remember user preferences

You may disable cookies through your browser settings; however, some website features may not function properly.


9. Data Retention

We retain customer information only as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it is securely deleted or destroyed.


10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.


11. Children’s Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Continued use of our website and services after any revisions constitutes acceptance of the updated Privacy Policy.


13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Global X Lanes

1050 SW 6th Ave
Ste 1100-5111
Portland OR 97204

Phone: 800-659-1766

Email: